Job Details

Provides exemplary customer service to an assigned end user base and is responsible for the maintenance and administration of computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations. This role is the face of IT and will act as a liaison between IT and end users for all IT related needs. Applies developed knowledge of job skills, company policies and procedures, and business demand to meet customer expectations. Works on assignments that are moderately complex in nature and require judgment, initiative, and technical/specialized knowledge to resolve problems and/or develop recommendations and solutions. Works under limited supervision and must be a self-starter with the ability to prioritize workload and his/her daily activities. This position will report to either a Field Services Lead or Field Services Manager. Key Responsibilities (Essential Duties and Functions) Serves as the IT liaison to end ...Field Service, Technician, IT, Field, Customer Service, Business Operations, Manufacturing, Technology