Job Details

POSITION SUMMARY

The Quality Project Coordinator (QPC) will research, recommend, and facilitate projects and/or programs to improve safety, quality, and other clinical performance metrics for the Willis-Knighton Health System.

KEY RESPONSIBILITIES

• Develop and implement all assigned Quality programs or projects:
  • Identify best practices, processes, methodologies.
  • Develop mitigation plans to address barriers and challenges.
  • Coordinate operational functions to increase the effectiveness and efficiency of assigned initiatives.
  • Work to accomplish established key strategic deliverables and operational milestones.
• Serve as a clinical advisor for quality initiatives (Analytics and Project Management).
• Collaborate with the Data Integrity Manager to fulfill internal Quality project/program objectives.
• Collaborate with Quality Project Manager or Director on corporate projects.
• Lead or co-lead rapid process improvement workshops, throughput process mapping, change management and other and other outcome, process and structural initiatives as part of the improvement process for assigned projects/programs.
• Collaborate Electronic Health Record (EHR) team and internal IT staff to ensure all applicable platforms (e.g., Meditech Expanse Surveillance, Business and Clinical Analytics, etc.) are efficient and meet the needs of applicable staff.
• Foster the service-focused environment of the Quality Department across all levels of the health system.
• Other duties as assigned by Quality Manager(s) or other leadership (e.g., Director of Quality, SVP of Quality if applies).
• Assist with performance improvement education and training as assigned.
• Understands and demonstrates adherence to the Willis-Knighton service quality standards.
• Compliance with the policies and procedures of the Willis-Knighton Health System Code of Conduct.
• Compliance with patient safety and quality initiatives as appropriate for job description.
• Consistent and effective use of the C.I. CARE framework when interacting with patients, guests, and colleagues.
• Effective time management skill as required for system-wide PI projects

• Bachelor's degree or higher in nursing
• Lean Six Sigma Green Belt within 24 months of hire
• Effective organizational, oral, and written communication skills, problem solving, program development, computer skills and strong leadership and team building skills
• Ability to work with a variety of disciplines and levels of staff across departments and the health system.
• Effective change agent

• Master's degree in business administration, health administration, or other master's degree as suitable for the position
• 3-5 years of project management/coordination experience
• More than 5 years' experience in a hospital or health system