Job Details

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and youll be a meaningful part of improving how agencies operate. Our work depends on a Help Desk Technician II joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our Bossier City, LA facility. At GDIT, we foster a people-centric environment. As a Help Desk Technician II supporting NESD, you will be trusted to assist customers by researching technical issues, exploring answers, and providing information and alternative solutions through a variety of methods including phone, email, chat, and enterprise ITSM. In this role, a typical day will include:Assisting and supporting end-users with technical issues and questions related to specialized Navy software systems and applications via multiple support channel...Help Desk, Help, Agent, Total Rewards, IT, Technical, Retail