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Job Details

Manager - Slot Technicians

  2025-07-14     Bally's     Shreveport,LA  
Description:

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, including an expansion into Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to Bally's portfolio. Bally's will also become the successor of Queen's significant stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

To provide friendly and positive service to all guests, supervise all slot technicians, and evaluate all slot machines' performance.

Responsibilities:

  • Other duties may be assigned.
  • Maintain a good working relationship with Louisiana State Police.
  • Plan and implement machine moves and conversions.
  • Maintain an effective parts inventory program.
  • Evaluate technical staff and take corrective actions if necessary.
  • Enforce company and Louisiana State Police policies and procedures.
  • Maintain good working relationships with the Shift Manager, Director, and other departments. Resolve guest disputes when necessary.
  • Protect company assets.
  • Manage subordinate supervisors who oversee Slot Techs.
  • Be responsible for the overall direction, coordination, and evaluation of this unit.
  • Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints.

Qualifications:

  • Ability to perform each essential duty satisfactorily.
  • Knowledge, skill, and/or ability requirements as listed below.
  • Reasonable accommodations may be made for individuals with disabilities.

What's in it for you:

  • Competitive salary with annual performance reviews.
  • Comprehensive health coverage including medical, dental, and vision.
  • 401(k) plan with company match.
  • Access to Perks and childcare discounts.

Note: This job description is not exhaustive and duties may change at any time with or without notice.

Let Bally's Bet on You – We can't wait to meet you!

Qualifications

Education: Technical/other training, Associates degree.

Experience: Required.

Licenses & Certifications: LA Alc Compliance Trainer, LA Ops License.

Equal Opportunity Employer. Applicants are notified of their rights pursuant to federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.

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