Job Details

Food Runner

As a Food Runner at Chasing Aces, you're the link between our kitchen and guests enjoying their games. You'll deliver food and drinks quickly and accuratelywhether to a hitting bay, lounge area, or private event space. You'll work closely with servers, bartenders, and the culinary team to keep service smooth so guests never miss a moment. This is a fast-paced, high-energy role that requires teamwork, urgency, and a commitment to an unforgettable guest experience.

Key Responsibilities:

• Deliver food and beverages from the kitchen to hitting bays, lounge seating, and event spaces promptly and accurately.
• Ensure items are presented to standard and arrive at the correct temperature.
• Provide basic dish details when needed (ingredients, sides, sauces).
• Relay special requests or modifications to servers and the kitchen.

Bay & Table Support

• Keep guest areas tidy by clearing plates, glassware, and trash without disrupting gameplay.
• Reset hitting bays and tables quickly for the next group, ensuring menus, condiments, and utensils are stocked.
• Assist with water refills and provide additional service items as needed.

Teamwork & Service Flow

• Support servers, bartenders, and fellow runners to maintain steady food and drink flow to all areas.
• Restock glassware, condiments, and non-alcoholic beverages at service stations.
• Communicate effectively with the kitchen and front-of-house team, especially during peak times.

Side Work & Venue Standards

• Complete opening, mid-shift, and closing duties including cleaning, stocking, and organizing service areas.
• Follow all food safety and sanitation guidelines.
• Uphold the energy, friendliness, and fun atmosphere that makes Chasing Aces stand out.

Qualifications:

• Ability to thrive in a high-volume, fast-paced setting with strong attention to detail.
• Excellent teamwork and communication skills.
• Friendly, guest-first mindset.
• Ability to carry trays, lift up to 25 lbs, and stand/walk for extended periods.
• Previous food running or hospitality experience preferred, not required.