Job Details

JOB SUMMARY:
Transports luggage, Parks and retrieves customer's passenger vehicles, provides information and directions to guests, and extends a helping hand to all incoming and outgoing guests in accordance with Caesars Service training.
GENERAL REQUIREMENTS:
* High school diploma or equivalent required.
* Prior experience as a Bell Person/Doorman or Valet Parking Attendant preferred.
* Must be able to read, write, speak and understand English.
* Ability to lift and carry baggage up to 100 pounds.
* Must possess excellent oral and written communication skills.
* Must possess excellent interpersonal, team building, and problem-solving skills.
* Must be able to get along well with co-workers and work as a team.
* Must be able to work any day of the week and any shift, including Holidays.
ESSENTIAL JOB FUNCTIONS:
* Acknowledges and greets each guest with enthusiasm and prescribed terminology immediately upon the guests' arrival.
* Creates an excitement through guest interaction and conversation.
* Drives and parks cars to designated area of Caesars parking lot.
* Executes four-star service by accurately transporting guests' luggage to the room assigned after the registration process is completed.
* Picks up guests' luggage upon departure and transports to transportation or delivers for storage.
* Safely returns any cars from the valet parking area back to customers.
* Provides "Fast and Flawless" guest service by providing guests with information regarding Hotel/Casino amenities, special events, and travel directions.
* Assists guests with room changes and maintains room key security.
* Actively participates in maintaining a "Spotless" and safe working environment.
* Completes required room slip information and submits and forwards to the appropriate personnel.
* Follows and ensures compliance with all established safety and security guidelines.
* Acts as a role model to other employees and always present oneself as a credit to Caesars and encourage others to do the same.
* Adheres to all regulatory, company and department policies and procedures.
DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:
PHYSICAL & MENTAL:
* Must genuinely like people and possess an outgoing personality.
* Ability to lift heavy luggage repeatedly.
* Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion.
* Must be able to stoop, bend, and lift objects that weigh up to 100 pounds.
* Must be able to push and/or pull heavy rolling loads in excess of 300 pounds.
* Must be able to respond to visual and aural cues.
* Must present a well-groomed appearance.
WORK ENVIRONMENT:
* Works closely with chemicals such as glass and hard surface cleaning solutions.
* Must be able to tolerate areas containing secondhand smoke.
* Must be able to work independently.
* Must be able to work and quickly maneuver inside and outside, sometimes-in temperatures in excess of 115 degrees and as cold as 10 degrees.
CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.