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Job Details

Office Administrator

  2025-12-16     Marsh & McLennan Companies     Shreveport,LA  
Description:

Company:
Marsh McLennan Agency

Description:

JOB TITLE: Office Adminstrator

JOB TYPE: FLSA Non-Exempt

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Serve as primary front desk contact: greet guests and answer main phone line.
  • Provide backup support to Claims Processor and Business Insurance (BI) Processor.
  • Scan, index, and sort mail; process checks for Accounting; scan carrier mail into ImageRight.
  • Retrieve carrier documents and Motor Vehicle Reports from websites as needed.
  • Coordinate technology requests for client meetings.
  • Track client leads from business development specialists.
  • Distribute time-sensitive communications to appropriate service teams.
  • Organize and track sponsorship opportunities.
  • Manage executive communications: take calls, respond to emails, interface with clients; monitor General Mailbox and executive voicemails.
    • Serve as backup for the Certificates Mailbox.
  • Reserve conference rooms and schedule meetings, appointments, and travel itineraries.
  • Prepare internal and external corporate documents for team members and industry partners.
  • Maintain organized paper and electronic filing systems.
  • Uphold strict confidentiality standards.
  • Submit building maintenance requests.
  • Arrange catering for internal meetings.
  • Coordinate office activities to ensure efficiency and compliance with company policies.
  • Plan and coordinate offsite corporate events, such as golf tournaments and staff appreciation events.
  • Provide exceptional customer service and assist colleagues and clients as needed.
  • Perform additional duties as assigned, including:
    • FedEx mail pickup and delivery.
    • Printing, folding, stuffing, and mailing bulk certificates of insurance.
    • Printing, cutting, and stuffing Auto ID cards.
    • Other clerical tasks as required.
REQUIREMENTS:
  • Highly organized and able to work independently.
  • Detail-oriented and efficient.
  • Flexible with a positive attitude.
  • Able to manage multiple projects and priorities in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Proficient in Word, Excel, and PowerPoint.


We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:


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