Serve as primary front desk contact: greet guests and answer main phone line.
Provide backup support to Claims Processor and Business Insurance (BI) Processor.
Scan, index, and sort mail; process checks for Accounting; scan carrier mail into ImageRight.
Retrieve carrier documents and Motor Vehicle Reports from websites as needed.
Coordinate technology requests for client meetings.
Track client leads from business development specialists.
Distribute time-sensitive communications to appropriate service teams.
Organize and track sponsorship opportunities.
Manage executive communications: take calls, respond to emails, interface with clients; monitor General Mailbox and executive voicemails.
Serve as backup for the Certificates Mailbox.
Reserve conference rooms and schedule meetings, appointments, and travel itineraries.
Prepare internal and external corporate documents for team members and industry partners.
Maintain organized paper and electronic filing systems.
Uphold strict confidentiality standards.
Submit building maintenance requests.
Arrange catering for internal meetings.
Coordinate office activities to ensure efficiency and compliance with company policies.
Plan and coordinate offsite corporate events, such as golf tournaments and staff appreciation events.
Provide exceptional customer service and assist colleagues and clients as needed.
Perform additional duties as assigned, including:
FedEx mail pickup and delivery.
Printing, folding, stuffing, and mailing bulk certificates of insurance.
Printing, cutting, and stuffing Auto ID cards.
Other clerical tasks as required.
REQUIREMENTS:
Highly organized and able to work independently.
Detail-oriented and efficient.
Flexible with a positive attitude.
Able to manage multiple projects and priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Proficient in Word, Excel, and PowerPoint.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:
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