At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Job Description
Minimum Requirements
Education: High school diploma or equivalent required. Hospitality coursework or certification preferred.
Experience: Minimum 1 year of housekeeping experience in a hotel environment. Prior inspection or supervisory experience preferred. Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.
Skills & Knowledge
Excellent attention to detail and quality control standards. Strong communication, coaching, and leadership abilities. Ability to document findings accurately and clearly. Good organizational and time management skills. Knowledge of cleaning procedures, safety protocols, and chemical handling. Ability to lift, push, and pull up to 50 lbs. Flexibility to work varied shifts, weekends, and holidays.
Job Duties & Responsibilities
Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards. Provide immediate feedback and coaching to Room Attendants to correct deficiencies. Ensure rooms are properly stocked with amenities and supplies. Communicate maintenance issues and ensure timely follow-up. Assist in training new housekeeping staff on procedures and standards. Support the housekeeping leadership team with scheduling, assignments, and workflow management. Verify completion and accuracy of daily cleaning assignments. Assist with inventory counts, supply control, and documentation as needed. Respond to guest requests and resolve concerns courteously and professionally. Perform additional duties as assigned by management.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job?related requirements.