Job Details

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Inside Sales Representative will sell products and services offered by the company to current and new clientele. The Inside Sales Representative is responsible for increasing sales by developing and maintaining relationships with customers and clients. Duties may include identifying prospective customers through cold calling and other outbound methods, following up on potential sales leads, assisting existing clients with system upgrades, transfers of service, and cross-selling of additional services provided.

Essential Duties & Responsibilities:

• Build and maintain a network of sources from which to identify new sales leads by actively cold calling and using other outbound methods.
• Assist existing clients with system upgrades, system moves, and transfers of service.
• Communicate with customers leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.
• Maintain communication with existing and previous customers, alerting them to new products, services, and enhancements that may be of interest.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provide periodic territory sales forecasts.
• Perform other duties assigned by management.

• High school diploma or equivalent.
• 3+ of experience in Sales, Customer Service or related field.
• Experience initiating contacts with customers and providing follow-up to ensure strong customer service.
• Experience working against deadlines and a good record of completing projects on time.
• Advanced oral and written communication skills allowing effective communication with customers, superintendents, field personnel, and management.

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

• Ability to utilize phones and email to communicate with others.
• Manual dexterity, to operate a computer system, copy/fax machine and write legibly. Requires typing and using a mouse.
• Ability to sit at a desk/computer station and work on a computer for prolonged periods of time.

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees