Job Details

Seeking a Veterinary Client Service Coordinator with Emotional Maturity, AR Expertise, and Customer Service Excellence!

Are you a compassionate, detail-oriented individual who thrives in a fast-paced, client-focused environment? Southern Hills Animal Hospital in vibrant Shreveport, LA, is seeking a Veterinary Client Service Coordinator to join our dynamic team. This is more than just a job-it's an opportunity to make a meaningful impact on the lives of pets and their families while serving as the face of our practice.

Why Southern Hills Animal Hospital?

• Competitive Pay: We recognize and reward your hard work with a competitive salary.
• Work-Life Balance: Enjoy paid time off to refresh and recharge.
• Pet Perks: Generous employee discounts on pet care services.
• Professional Growth: Access continuing education opportunities to enhance your skills.
• Career Development: Explore advancement pathways, including leadership roles.

The Ideal Candidate

We're looking for someone with the perfect combination of skills, experience, and emotional intelligence. You'll play a critical role in providing seamless administrative support, maintaining accurate financial records, and ensuring clients feel welcome and cared for.

Here's what we're looking for:

• Emotional Maturity: You remain calm under pressure, gracefully manage stressful situations, and approach challenges with professionalism and poise.
• Customer Service Pro: You're the ultimate people person-friendly, approachable, and skilled at creating positive client experiences while representing our practice.
• Accounts Receivable Experience (Preferred): Familiarity with billing, payments, and managing accounts is a strong plus.
• Exceptional Administrative Skills: You're organized, detail-oriented, and able to juggle multiple tasks efficiently.
• Clinical/Medical Knowledge: Veterinary or medical experience is a plus, helping you understand the importance of accurate scheduling, recordkeeping, and patient care coordination.
• Tech-Savvy: You're comfortable with computer systems, scheduling software, and medical records management.
• Team Player: You bring a collaborative, positive attitude and thrive as part of a supportive team.
• Bilingual (Preferred): Fluency in English and Spanish is a bonus!

What You'll Do

As a Veterinary Service Coordinator, you'll be the first friendly face clients see. Your day-to-day responsibilities will include:

• Greeting and assisting clients with professionalism, empathy, and warmth.
• Managing appointments, billing, client communication, and patient records with precision.
• Supporting accounts receivable tasks to ensure smooth financial operations.
• Collaborating with our medical team to keep the clinic running smoothly.

What We Offer

At Southern Hills Animal Hospital, you'll find a supportive, professional environment where you can grow and thrive. We are committed to fostering a culture of care-not just for our patients but also for our team.

Ready to Join Us?

If you're a customer service rockstar with administrative expertise, accounts receivable experience, and a passion for animal care, we'd love to hear from you!

To apply, please send your cover letter, resume, and references to Miriam Martin at ...@sohillsvet.com.

Discover the joy of working in a place where your skills, compassion, and professionalism are celebrated every day!