Job Details

Administrative Assistant Position

1-800 WATER DAMAGE of NE TX & NW LA is seeking a reliable, motivated Administrative Assistant to join our Shreveport office (71109). We provide emergency water, fire, and property restoration services, so our environment is fast-paced and customer-focused.

We are looking for someone organized, dependable, and comfortable handling multiple tasks while maintaining excellent customer service.

Schedule:

• Full-time preferred
• MondayFriday, 8:00 AM 5:00 PM (1-hour lunch)
• Minimal weekend involvement may occasionally be required due to emergency operations

Pay & Benefits:

• $15$19 per hour, depending on experience
• Paid training provided
• Paid holidays after 90 days (company-approved holidays)
• PTO available after first full year of employment
• Performance-based bonuses available
• No healthcare or retirement plan currently offered

Primary Responsibilities:

• Answering phones and assisting customers
• Supporting dispatch operations
• Working with TPA coordinators in Texas and Louisiana
• QuickBooks tasks including invoicing, categorization, payroll assistance, and financial record management
• Accounts receivable and collections follow-up
• Document organization and file management
• Customer communication and job coordination
• Occasional trips to UPS, FedEx, or USPS as needed

Required Qualifications:

• QuickBooks proficiency is REQUIRED. Applicants without QuickBooks experience will not be considered.
• Strong customer service and phone communication skills
• Ability to multitask in a fast-paced environment
• Self-starter and quick learner
• Organized and dependable
• Valid driver's license and reliable transportation
• Ability to pass a background check

Preferred Experience:

• Payroll experience preferred (training available)
• Experience with Google Sheets and office software (training available)
• Experience in restoration, construction, or service industry offices is a plus

We are looking to hire immediately and welcome candidates ready to grow with our company.