Job Details

COME BE A PART OF OUR EXCELLENT TEAM!

• Medical, Dental, and Vision Insurance
• 100% Company Paid Employee Life Insurance & Short-Term Disability
• 14 paid Company Holidays
• 80 Hours of Vacation
• 40+ Hours of Sick
• 401K w/ GENEROUS Match
• Eligible Tuition Reimbursement
• Eligible for Auto Allowance
• Eligible for Wellness Reimbursement of up to $50.00 Per Month
• Eligible to Receive Referral Bonuses

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Quality Control Supervisor is responsible for overseeing quality assurance within our automotive operations. This role ensures that all vehicles, processes, and facilities meet OEM, regulatory, and internal standards. They will lead initiatives that prevent defects, reduce risk, and protect team members, ensuring that operational excellence and workplace safety are achieved.

Responsibilities

• Manage the daily activities of the Quality Inspectors to ensure that all activities are being performed correctly and safely
  • To include: Performances, attendance, team member communications, and any other company related information and events that are required
• Perform audits to ensure inspectors and VPC departments are performing within standards
  • Initiate performance reviews for Glovis team members
  • Ensures all QC documentation is within ISO guidelines
• Monitor absences and manage headcount to support responsibilities
  • Assist in the development and implementation of quality measurement tools/metrics and report performance
• Provide the necessary communications to motivate and manage quality team members
  • Be aware and ensure that all Team Members are performing in such a manner to meet all Customer and Companies policies and requirements
  • Conduct daily Quality meeting with Team Members
• Track port quality trends and initiate Continuous Improvement activities as required
• Support all departments in their training activities and offer assistance in preparations and securing training documents as required for ISO
  • Support Operations in any urgent task as requested by Quality Control Manager
  • Offer opinions and suggestions to improve operations efficiency and Team Member morale
  • Support corrective actions development for addressing customer and Internal issues
  • Monitor team members' performance and schedule re-training as required
  • Monitor and enforce quality related policies, procedures, and expectations
  • Support all operations with ISO documentation and Continuous Improvement initiatives
• Other duties as assigned

Skills & Qualifications

• Some exposure to ISO 9000 Required
• Must have good color vision Required
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace Required
• Excellent written and oral communication skills Required
• Ability to communicate clear and concise instructions and effectively present information and respond to questions Required
• Must be willing and able to cross-train in other departmental areas as needed Required
• Requires flexibility with schedule including break times as well as working extended hours, weekends, and holidays Required
• Ability to manage priorities and strong organizational, problem-solving, and analytical skills Required
• Ability to drive both automatic and straight shift vehicles Required
• Must be able to work with minimal supervision, work efficiently in a fast-paced environment and have strong interpersonal skills Required
• Ability to work cross functionally with the ability to conduct positive interaction communication, skills and strengths Required
• Must have a general knowledge of automobile components Required

Education & Experience

• High School Diploma/G.E.D Required
• Associates or higher Preferred
• Must hold a valid state-issued driver's license without restrictions Required
• 2 years of experience in Quality Control Required
• 1 - 3 years of leadership and/or supervisory experience Required

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 20lbs
• Carry up to 20lbs
• Stand/walk
• Drive
• Lift up to 25 lbs
• Carry up to 25 lbs
• Push/pull
• Bend/stoop
• Kneel
• Squat/crouch
• Sit, stand, walk constantly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Shreveport, LA office
• Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.