Job Details

Administrative Assistant

1-800 WATER DAMAGE of NE TX & NW LA is seeking a reliable, motivated Administrative Assistant to join our Shreveport office (71109). We provide emergency water, fire, and property restoration services, so our environment is fast-paced and customer-focused. We are looking for someone organized, dependable, and comfortable handling multiple tasks while maintaining excellent customer service.

Schedule + Full-time preferred + MondayFriday, 8:00 AM 5:00 PM (1-hour lunch) + Minimal weekend involvement may occasionally be required due to emergency operations

Pay & Benefits + $15$19 per hour, depending on experience + Paid training provided + Paid holidays after 90 days (company-approved holidays) + PTO available after first full year of employment + Performance-based bonuses available + No healthcare or retirement plan currently offered

Primary Responsibilities + Answering phones and assisting customers + Supporting dispatch operations + Working with TPA coordinators in Texas and Louisiana + QuickBooks tasks including invoicing, categorization, payroll assistance, and financial record management + Accounts receivable and collections follow-up + Document organization and file management + Customer communication and job coordination + Occasional trips to UPS, FedEx, or USPS as needed

Required Qualifications + QuickBooks proficiency is REQUIRED. Applicants without QuickBooks experience will not be considered. + Strong customer service and phone communication skills + Ability to multitask in a fast-paced environment + Self-starter and quick learner + Organized and dependable + Valid driver's license and reliable transportation + Ability to pass a background check

Preferred Experience + Payroll experience preferred (training available) + Experience with Google Sheets and office software (training available) + Experience in restoration, construction, or service industry offices is a plus

We are looking to hire immediately and welcome candidates ready to grow with our company.