Job Description:
We are seeking a professional and customer-focused Receptionist / Inside Sales Representative to join our team. This role is responsible for managing front-office reception duties while supporting inside sales activities, customer communication, and order processing. The ideal candidate is organized, personable, and comfortable working in a fast-paced environment with frequent customer interaction.
Communication & Customer Service
Professional verbal and written communication
Strong phone etiquette and active listening
Ability to greet and interact with clients in person and by phone
Conflict-resolution and problem-solving skills
Friendly, professional, and service-oriented demeanor
Administrative & Office Skills
Multi-tasking and time management
Scheduling and calendar coordination
Data entry and record keeping
Handling incoming calls, emails, and front desk traffic
Filing, organizing, and maintaining documents
Attention to detail and accuracy
Sales & Business Support
Lead intake and customer follow-up
Quoting / pricing / order entry (if applicable)
Basic upselling or cross-selling
Responding to customer inquiries about products/services
Building and maintaining customer relationships
Supporting outside sales reps or account managers
Technical & Software Skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
CRM or customer database familiarity
Phone system / multi-line switchboard use
POS or order-entry systems (industry-specific)
Typing and basic computer literacy
Professional & Workplace Skills
Reliability and punctuality
Strong organizational habits
Ability to work independently and as part of a team
Discretion with confidential information
Positive attitude and professional presence
Experience in oil field would be preferable but not necessary.
Our Commitment to Fair Hiring:
HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions.
We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, Snelling, and TradeCorp. Recognized by SIA as one of the "Largest Staffing Firms" and "Fastest Growing Staffing Firms," we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact [email protected] .