Job Details

Veterinary Receptionist

Department: Receptionists

Employment Type: Full Time

Location: Bossier City, Louisiana

Compensation: $14.00 - $16.00 / hour

Description

North Airline Animal Hospital is hiring a friendly, organized, and compassionate Customer Service Representative (CSR) to join our growing veterinary team in Bossier City, Louisiana.

If you love animals, enjoy helping people, and thrive in a fast-paced veterinary environment, this could be the perfect opportunity for you.

About the Role

As a Veterinary Customer Service Representative, you are the first point of contact for our clients - whether by phone or in person. You represent the professional image of our hospital and play a critical role in delivering an exceptional client and patient experience.

At North Airline Animal Hospital, we go above and beyond to exceed expectations every single day. Our goal is to provide the highest quality veterinary care while building lasting relationships with pets and their families.

Some of the responsibilities you will own in this role:

• Provide friendly, quality customer care to patients and clients
• Process invoice payments accurately and efficiently
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient's immunizations and required tests
• Communicate with the doctor and technical staff regarding patient arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input and maintain data in veterinary computer software systems
• This is not a complete list of job duties; additional tasks may be assigned or reassigned as policies and procedures change

• High school diploma or equivalent
• Previous veterinary, medical, or customer service experience preferred
• Strong communication and organizational skills
• Weekend availability as needed
• Ability to lift 30-50 pounds
• Comfortable working in a fast-paced animal hospital environment

• Paid time off
• Health insurance
• Dental Insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and Career development