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ADMINISTRATIVE ASSISTANT 1/2/3/4

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ADMINISTRATIVE ASSISTANT 1/2/3/4

Salary

$1,820.00 - $3,120.00 Monthly

Location

Shreveport, LA

Job Type

Classified

Job Number

AA1234-218###-####6KK

Department

Louisiana Works

Division

Office of Workers' Compensation

Opening Date

03/16/2026

Closing Date

3/26/2026 11:59 PM Central

• Description

• Benefits

• Questions

About this Job

Administrative Assistant 1/2/3/4

Office of Workers Compensation

Division: Hearings District 1

Location: West Shreveport, La (Caddo Parish)

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

Office of Workers' Compensation

The Louisiana Works is seeking an Administrative Assistant to join the Office of Workers' Compensation. The Office of Workers' Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers' compensation laws, aiming to support early return-to-work efforts and improve workplace safety. The department manages disputed claims, conducts hearings, reviews medical treatment disputes, and investigates fraud through collaborative efforts like the GAME ON task force.

Under general supervision, the Administrative Assistant will provide journeyman-level clerical and administrative support to the Workers' Compensation Judge. The incumbent will exercise a high level of discretion and independent judgment in performing assigned duties. In addition, the position coordinates the activities of other clerical personnel when scheduling cases for hearings or trials on the court's docket.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.

• Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

• Demonstrating Accountability:The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Minimum Qualifications

No experience or training is required.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere ( .

Job Duties and Other Information

Job Details:

• Conduct telephone conferences with attorneys' offices to schedule and re-set hearings.

• Provide assistance to the public and attorneys' offices with information regarding trials, hearings, and other matters.

• Facilitate the flow of information and documents between attorneys, the judge and other staff.

• Prepare Scheduling Orders and other Court Notices.

• Maintain and update the Judge's Calendar and Court Docket.

Position Specific Details:

Location: Shreveport, La

Appointment Type:Probational / Job Appointment / Promotional / Detail to Special Duty

Career Progression Group:Administrative Assistant 1, Administrative Assistant 2, Administrative Assistant 3, or Administrative Assistant 4

Please click on the links below to learn more about each job level:

Administrative Assistant 1 (

Administrative Assistant 2

Administrative Assistant 3 (

Administrative Assistant 4

How to Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply”link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

Contact Information:

For further information about this vacancy, contact:

Kedrick Kennedy

...@la.gov

The Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-###-####

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave– Up to six weeks paid parental leave

More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video ( to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

01

Do you have experience with processing fees and filing legal documents?

• Yes

• No

02

Do you have experience with greeting customers and answering inquiries about court procedures?

• Yes

• No

03

Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks

• I follow direction with reminders and often need clarification or support.

• I follow direction reliably, adjust to feedback, and complete tasks on time.

• I adapt quickly, follow through, and help others adjust as needed.

04

Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.

• I share main ideas clearly and adapt to the audience when reminded.

• I communicate clearly, listen actively, and explain complex ideas well.

• I craft messages that connect, inspire, and drive action across audiences.

06

Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.

• I take ownership when prompted and meet basic expectations.

• I own results, meet standards, and respond to feedback professionally.

• I drive high performance, prevent issues, and model accountability.

08

Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

(866) ###-####

Website

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