Job Details

The Quality Manager oversees quality assurance and quality control activities for a specific product line. This role ensures that products meet internal standards, regulatory requirements, and customer expectations by implementing effective quality systems, monitoring performance metrics, and driving continuous improvement initiatives.

• Develop and implement quality strategies for the assigned product line to ensure products meet company and customer quality expectations.
• Align product quality objectives with overall company quality goals and strategic initiatives.
• Lead cross-functional quality improvement initiatives across manufacturing, engineering, and supply chain operations.
• Ensure compliance with industry standards, regulatory requirements, and internal quality management systems (e.g., ISO standards).
• Maintain accurate quality documentation to support internal audits, external audits, and regulatory inspections.
• Plan, coordinate, and manage internal and external quality audits.
• Investigate product quality issues, defects, and customer complaints to determine root causes.
• Lead root cause analysis and implement corrective and preventive actions (CAPA) to prevent recurrence.
• Collaborate closely with engineering, manufacturing, supply chain, and product management teams to drive quality improvements.
• Establish product inspection standards and testing procedures to ensure consistent product performance.
• Monitor production processes and quality metrics to ensure compliance with defined standards.
• Analyze quality data and key performance indicators (KPIs) to identify trends, risks, and opportunities for improvement.
• Implement initiatives to reduce scrap, rework, and warranty claims.
• Ensure compliance with all applicable regulatory, safety, and industry standards.
• Serve as the primary quality interface with regulatory agencies, certification bodies, and external auditors.
• Lead, mentor, and develop quality engineers, inspectors, and technicians.
• Conduct training programs on quality standards, procedures, and best practices.
• Promote a strong culture of quality, continuous improvement, and accountability across all departments.

• Bachelor's degree in Engineering, Manufacturing, Quality Management, or a related technical field, or equivalent industry experience.
• 5-10 years of experience in manufacturing, quality assurance, or quality management roles.
• Strong knowledge and hands-on experience with quality tools and methodologies, including FMEA, PFMEA, Control Plans, and 8D Root Cause Analysis (RCA).
• Certified Lead Auditor with experience conducting internal and external quality audits.