Job Details

Ochsner Health - - Responsibilities: Provide excellent customer service to all patients, guests, and family members.; Schedules and reschedules patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.; Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments.; Prepares patient for exam, explaining any procedures before they are performed and answering the patients questions.; Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.