Ochsner Health - - Responsibilities: Interacts with insurance companies to verify benefits, obtain authorizations, identify guidelines, and facilitate communication; Prepares, validates and completes all steps necessary to clear new cases for pre-scheduled services; Gathers information to verify benefits and eligibility using the EPIC system; Completes and obtains all necessary authorizations for the service to be performed; Provides point-of-service information and logistics to ensure an exceptional patient experience