Job Details

Ochsner Health - - Responsibilities: Answers incoming calls and makes outgoing calls to schedule patients in technology systems; Document interactions in the customer relationship management system; Completes basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments; Schedules patient appointments system-wide for providers, including specialty and ancillary services; Assists with training initiatives for new hires and contributes to contact center metrics and performance expectations