Job Details

Customer Relationship & Account Support - Act as a primary point of contact for customer inquiries, providing timely and professional responses. - Support the sales team in maintaining and strengthening long-term customer relationships. - Partner with sales representatives to identify customer needs and coordinate solutions. - Manage accurate account and location set ups in ERP systems. - Maintain and grow house accounts assigned to the Shreveport branch, ensuring consistent service and retention. - Maintain a proactive approach to customer complaints, requests to expedite, and any other customer issues. Quoting & Order Management - Generate and track open quotes and follow up with customers to support sales closure. - Coordinate and expedite customer orders, ensure customer requirements are understood, and customers are kept informed of relevant issues. - Monitoring customer order status and reporting to Supervisor on stagnant orders. - Ensure prior days orders were delivered without...Sales, Administrator, Support, Sales Representative