Job Details

We are looking for a talented onsite Service Parts Associate to join our team in Bossier City, LA. In this role, you will make an impact in the following ways: Under limited supervision, follow established procedures and guidelines to receive, handle, store, perform system transactions and dispatch parts in the local branch, checking for damage and discrepancies between goods and invoices. Carry out customer parts counter duties including but not limited to, receiving parts calls, greeting and assisting walk-in Customers, completing all paperwork and processing transactions (cash handling, check and credit card transactions). Develop positive relationships by communicating with internal and external customers by phone and in person at local branch with the ability to identify and act on opportunities with Customers to upsell supporting products and services, as appropriate. Support other parts personnel in sourcing and locating complex parts requests using various systems, catalogs and...Parts, Associate, Processing, Customer Experience, Inventory Control, Support, Manufacturing, Retail