Job Details

Account Coordinator Position

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance
• Vision insurance

This is a starting position with the company. Please apply only if you are in the Shreveport/Bossier area or are planning on moving to the area. THIS IS NOT A REMOTE POSITION.

The role of an Account Coordinator is, generally, to provide assistance to the Account Manager (AM) in the day-to-day management of accounts. Reports to assigned Account Manager or Account Executive.

Duties

Qualifications and Skills:

• Analyzing needs and developing innovative solutions.
• Strong interpersonal skills. Must be able to problem-solve.
• Knowledge of current marketing and advertising trends and best practices.
• Strong oral and written communication skills.
• Proficient in programs including PowerPoint, MS Office, and Excel and Google.
• Demonstrates business acumen and understanding of business processes.

Account/Client Service

• Gathers and assembles background information and analyses as needed by AM/AE in development of plans/briefs, etc.
• Provides administration and assistance to Account Executives, and Account Managers on day-to-day activities for assigned clients, including responding to client phone calls, handling mail/packages, deadlines, media placements, etc., to ensure continued progress of client workflow in the absence of the assigned AE.
• Is aware of client activities to provide back-up should the AE be unavailable.
• Provides input in planning stage as requested by AE or Account Manager.
• Assists in maintaining files on all of the client's activities, their competitors and the industry; maintain client correspondence file, approvals, copy, forms/documents, supplies for daily processing and tracking of account service work, etc.
• Assists in maintaining spreadsheets for all assigned accounts, detailing past work and work-in-progress, and all pertinent information needed for accurate proofreading and meeting of client standards.

Project Management

• Assists in preparation of status reports, opening jobs, meeting agendas, conference reports, proposals/estimates, correspondence, and other materials relating to account service (including billing, production quotes/purchase orders, media plans), and makes ready for client presentations.
• Takes minutes at meetings, prepares and distributes contact reports (call reports), etc.
• Makes sure all media and projects proceed according to plan and deadlines, drawing attention of AE to potential problems before they occur.
• Is responsible for proofreading copy, artwork and comparing work to established brand standards; sees that all work completes the standard agency approval process before being reviewed by clients or turned over to suppliers.
• Acts as host/hostess for visiting clients including making travel arrangements, organizing meetings and entertainment options.
• Assists Account Supervisor in assigned tasks.