Job Details

divh2Surveillance Supervisor/h2pThe Surveillance Supervisor protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Directly responsible for the actions and job assignments of team members on an assigned shift. Provides training, supervises, evaluates and leads team members./pp**Note: Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Horseshoe Bossier City./ph3How You Will Create the Extraordinary/h3ulliCreates the work schedule for assigned shift and delegates assignments as needed./liliOperates all surveillance equipment with a high degree of skill, including but not limited to VCRs, monitors, switchers, computers, controllers and cameras./liliProvides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls./liliWorks in liaison with applicable department managers and state regulators with regards to confidential matters./liliMeets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies./liliThis is a skilled position that requires leadership and a high degree of personal integrity./liliSpends the majority of time interviewing, training, and selecting employees./liliConducts Performance Reviews./liliMakes or recommends wage increases./liliMakes or recommends promotions./liliProvides for safety and security./liliHandles employees complaints or grievances./liliRecommends disciplinary action or disciplines employees./liliPlans, supervises, and monitors work./liliMonitors legal compliance with federal, state, and gaming laws./li/ulh3What You Will Need/h3ullipA minimum of two years casino surveillance experience is required./p/lilipMust be able to obtain Non-Key LA Gaming license./p/lilipMust have a high degree of working knowledge of all casino operations./p/lilipMust possess excellent customer service, written and verbal communication, leadership, and organizational skills./p/lilipMust have demonstrated ability and working knowledge of cheating detection methods./p/lilipMust be able to work any day of the week and any shift./p/lilipMust be willing to work unscheduled shifts on short notice./p/lilipMust have basic computer operational skills./p/lilipMust be able to get along with co-workers and work as a team./p/lilipMust be able to read, write, speak and understand English./p/li/ulpstrongADDITIONAL REQUIREMENTS/strong/pullipMust be able to sit or stand for long hours observing numerable CCTV screens./p/lilipMust be able to respond calmly in crisis and stressful situations./p/lilipMust be able to see and also remember the specific details of incidents and persons./p/lilipMust be able to lift up to 50 pounds./p/lilipMust be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras./p/lilipMust be able to give court testimony when necessary and write detailed reports./p/lilipMust present a well-groomed appearance./p/lilipMust be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust./p/lilipMust be able to work overtime or change shifts on short notice./p/lilipMust be able to work and maneuver in close quarters./p/li/ulh3Job Info/h3ulliJob Identification 84132/liliJob Category Security and Surveillance/liliJob Schedule Full time/liliLocations Horseshoe Bossier City (On-site)/li/ul/div