Job Details

divh2Surveillance Supervisor/h2pThe Surveillance Supervisor protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Directly responsible for the actions and job assignments of team members on an assigned shift. Provides training, supervises, evaluates and leads team members./pp**Note: Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Horseshoe Bossier City./ppCreates the work schedule for assigned shift and delegates assignments as needed./ppOperates all surveillance equipment with a high degree of skill, including but not limited to VCRs, monitors, switchers, computers, controllers and cameras./ppProvides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls./ppWorks in liaison with applicable department managers and state regulators with regards to confidential matters./ppMeets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies./ppThis is a skilled position that requires leadership and a high degree of personal integrity./ppSpends the majority of time interviewing, training, and selecting employees./ppConducts Performance Reviews./ppMakes or recommends wage increases./ppMakes or recommends promotions./ppProvides for safety and security./ppHandles employees complaints or grievances./ppRecommends disciplinary action or disciplines employees./ppPlans, supervises, and monitors work./ppMonitors legal compliance with federal, state, and gaming laws./ppA minimum of two years casino surveillance experience is required./ppMust be able to obtain Non-Key LA Gaming license./ppMust have a high degree of working knowledge of all casino operations./ppMust possess excellent customer service, written and verbal communication, leadership, and organizational skills./ppMust have demonstrated ability and working knowledge of cheating detection methods./ppMust be able to work any day of the week and any shift./ppMust be willing to work unscheduled shifts on short notice./ppMust have basic computer operational skills./ppMust be able to get along with co-workers and work as a team./ppMust be able to read, write, speak and understand English./ppMust be able to sit or stand for long hours observing numerable CCTV screens./ppMust be able to respond calmly in crisis and stressful situations./ppMust be able to see and also remember the specific details of incidents and persons./ppMust be able to lift up to 50 pounds./ppMust be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras./ppMust be able to give court testimony when necessary and write detailed reports./ppMust present a well-groomed appearance./ppMust be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust./ppMust be able to work overtime or change shifts on short notice./ppMust be able to work and maneuver in close quarters./ppJob Identification 84132/ppJob Category Security and Surveillance/ppJob Schedule Full time/ppLocations Horseshoe Bossier City (On-site)/p/div