External Job Title Beverage General Manager Overview Why We Need Your Talents: The Beverage General Manager plays a pivotal role in delivering an exceptional guest experience by leading all aspects of beverage operations with expertise, professionalism, and a commitment to excellence. Your ability to guide a highâ performing team, maintain superior product standards, and ensure responsible, efficient service directly enhances the atmosphere and reputation of Live! Casino & Hotel. By overseeing compliance with liquor and gaming regulations, managing inventory and cost controls, and fostering a culture rooted in safety and hospitality, you help create a vibrant, wellâ run environment where guests can enjoy unforgettable moments and team members can thrive. Responsibilities Where You'll Make an Impact: * Adhere to, implement and follow all policies of the department and company
* Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
* Maintains appropriate beverage inventories and quality control with the service of alcohol
* Ensures quality control and timeliness of beverage service.
* Assists in controlling labor/beverage cost for department.
* Knowledge of safety procedures to ensure employee and guest safety
* Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
* Ensures compliance with all federal and state gaming regulations
* Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas beverage
* Maintains company operating standards. Demonstrates professionalism that reflects our brand and company values
* Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
* Ability to extend complementariness in accordance with the property comp matrix. Other duties as assigned. Skills to Help You Succeed: * Ability to analyze and interpret beverage operation results.
* Ability to solve complex problems.
* Ability to perform assigned duties under pressures.
* Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
* A variety of task and deadlines requires irregular work schedule.
* Ability to perform assigned duties in an interruptive environment.
* Accuracy in completing assigned duties in a timely manner. Qualifications Must-Haves: * Preferred, five (5) to seven (7) years of experience in restaurant management and supervision in a fine dining facility.
* High school diploma or equivalent required; some college preferred.
* Must be Serv-Safe and RAMP certified.
* Must have full working knowledge of POS.
* Must have knowledge of approved Responsible Gaming Program.
* Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
* Must be able to obtain and maintain a valid gaming license as determined by the State and Gaming Commission for the position. Physical Requirements: * Ability to work long hours.
* Ability to stand for long periods of times without sitting or leaning.
* Ability to climb stairs multiple times daily.
* Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
* Ability to climb, bend, stretch, twist or reach with your body and arms.
* Ability to work under variable temperatures and noise levels. Working Conditions: * 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees.
* Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
* You will work in an environment where smoking is allowed.
* Required to work nights, weekends, and/or holidays.
* Handling, carrying or lifting items weighing up to 50 pounds.