Job Details

divh2Veterinary Receptionist/h2pNorth Airline Animal Hospital is seeking an experienced Veterinary Customer Service Representative (CSR) to join our growing team in Bossier City, Louisiana. This is an excellent opportunity for a motivated, compassionate, and highly organized professional who thrives in a fast-paced veterinary environment and is passionate about providing outstanding client service./ppPlease note: This role is intended for experienced applicants only. Candidates without prior veterinary receptionist or veterinary customer service experience will not be considered./ppAt North Airline Animal Hospital, we believe exceptional pet care starts with exceptional people. Our CSRs are the face of our hospital and play a vital role in creating a welcoming, supportive, and professional experience for every client and patient who walks through our doors./ppSome of the responsibilities you will own in this role:/pulliGreet clients and patients with warmth, professionalism, and compassion/liliSchedule appointments and manage the daily veterinary appointment calendar/liliAnswer phones and respond to client questions regarding services and patient care/liliCheck clients in and out while processing invoices and payments accurately/liliMaintain detailed and accurate client/patient records within veterinary software systems/liliCoordinate communication between veterinarians, technicians, and pet owners/liliDeliver exceptional customer service during both routine and emotional situations/liliManage high call volumes while maintaining professionalism and efficiency/li/ulpPreferred Qualifications:/pulliMinimum of 1 year of veterinary medicine experience OR 3 years of customer service and/or office experience REQUIRED/liliVeterinary receptionist, veterinary assistant, medical reception, or animal hospital experience strongly preferred/liliStrong communication and interpersonal skills/liliAbility to multitask in a fast-paced environment/liliProfessional, dependable, and compassionate demeanor/liliComfortable working with clients, pets, and a busy schedule/liliBasic computer skills and scheduling software experience preferred/li/ulpBenefits:/pulliHealth Insurance/liliDental Insurance/liliVision Insurance/liliPaid Time Off/liliEmployee Pet Discounts/liliFlexible Scheduling/lili401(k) with Company Match/liliTraining and Career Development Opportunities/li/ulpAbout North Airline Animal Hospital:/ppNorth Airline Animal Hospital is a full-service veterinary practice located in Bossier City, Louisiana. We provide personalized veterinary care including wellness services, pediatric and senior care, diagnostics, and luxury boarding services. Our dedicated team works collaboratively to provide exceptional care to every patient and client we serve. We are proud to foster a workplace where team members can learn, grow, and build meaningful careers in veterinary medicine./ppEqual Opportunity Employer Policy:/ppNorth Airline Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply./p/div