Ochsner Health - - Responsibilities: Greet patients and guests courteously in person or by phone; initiate scheduling or check-in/admission for patients; Verify identification and demographic data for medical records to support accurate reimbursement; Perform point-of-service collections and assist with patient registration and admission processes; Explain insurance benefits, collect co-pays/deductibles/self-pay amounts, and verify insurance via electronic/web methods; Maintain professional communication, collaborate with other departments, and ensure privacy and compliance with regulations