Job Details

Materials Management Support

This job supports the materials management departments through customer service, issue resolution and problem solving. Responsible for ensuring that supplies are efficiently received, inventoried and delivered. Responsibilities include, but are not limited to, monthly report generation, internal and external customer communication, and error resolution.

Education

Required High school diploma or equivalent

Preferred Associates degree or higher

Work Experience

Required Work experience in an inventory management or distribution role

Preferred Work experience in a healthcare supply chain role

Certifications

Preferred- Supply Chain or Inventory Management Certification(s)

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of required job information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Reliable transportation as may be required to travel throughout and between facilities.
• Ability to work flexible schedule (i.e. 24/7, weekend, holiday, on call availability).

Job Duties

• Ensures all internal and external customers service levels are maintained by monitoring customer service email account and phone line.
• Generates and analyzes monthly productivity and supply chain reports to improve department efficiency and effectiveness.
• Ensures inventory and purchase orders are accurately received, issued, and returned.
• Trains new employees on receiving and central supply duties and responsibilities.
• Resolves errors with receipts, customer orders, and/or par levels.
• Works to improve supply chain processes, metrics, and customer satisfaction.
• Identifies and addresses internal and external customer needs.
• Other related duties as required.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work.

Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.

Must be able to stand for prolonged periods of time.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.