Job Details

Administrative Assistant – Full-Time

We are seeking a friendly, dependable, and organized Administrative Assistant to join our fast-paced office. The ideal candidate will be comfortable multitasking, communicating with clients, and providing excellent customer service.

As the first point of contact for many of our clients, you will play an important role in creating a welcoming and professional experience.

Responsibilities:

• Answer incoming phone calls and assist clients with questions
• Schedule new and established patient appointments
• Assist clients with completing necessary paperwork
• Collect copays and/or payments on accounts
• Set up new patient accounts and maintain accurate information
• Assist with medical records requests
• Communicate professionally and courteously with patients, families, and office staff
• Manage multiple tasks in a fast-paced office environment
• Perform general administrative and clerical duties as needed
• Learn and utilize office and electronic record systems

Qualifications:

• Excellent communication and customer service skills
• Friendly, professional, and dependable
• Ability to multitask and switch between responsibilities efficiently
• Willingness to learn new procedures and computer systems
• Basic computer skills, including Microsoft Word and email platforms such as Gmail or Outlook
• Previous reception, administrative, or customer service experience preferred
• Experience with electronic health record software preferred but not required