Job Details

The Betty and Leonard Phillips Deaf Action Center is seeking a professional, dependable, and organized Administrative Assistant to support the Executive Director and assist with the daily operations of our Shreveport office.

This is a full-time, on-site position within a nonprofit organization serving the Deaf, DeafBlind, and Hard of Hearing community. The position requires someone who can manage multiple responsibilities, maintain confidentiality, and take initiative in a busy office environment.

Responsibilities

• Provide administrative support to the Executive Director
• Prepare correspondence, reports, presentations, mailings, and other organizational documents
• Assist with Board of Directors meetings, including preparing Board packets, organizing materials, and coordinating meeting logistics
• Answer phones, greet visitors, take messages, and assist individuals contacting the office
• Receive interpreting service requests and route information appropriately
• Coordinate calendars, meetings, registrations, appointments, and related administrative details
• Process incoming mail and maintain organized electronic and paper records
• Assist with fundraising initiatives, including smaller fundraising activities and donor and sponsor correspondence
• Assist with planning and preparation for Las Vegas Night, the organization's major Gala Fundraiser held every two years
• Assist with community events, trainings, meetings, and other organizational activities
• Assist with administrative and financial recordkeeping using QuickBooks and Excel
• Maintain office supplies and general office organization
• Maintain professional and courteous communication with staff, consumers, donors, vendors, and community partners

Qualifications

• Minimum of 60 college credit hours from an accredited college or university required
• Previous administrative or professional office experience required
• Prior nonprofit experience strongly preferred
• Proficiency with Microsoft Word and Excel
• QuickBooks experience preferred
• Strong written and verbal communication skills
• Excellent organizational and time-management skills
• Strong attention to detail and ability to maintain confidentiality
• Ability to work independently, manage multiple priorities, and take initiative
• Experience with fundraising, donor relations, event coordination, or community outreach is a plus
• Experience working with the Deaf, DeafBlind, and Hard of Hearing community or knowledge of American Sign Language (ASL) is a plus

ASL & Deaf Culture Training

Prior ASL knowledge is not required. The successful candidate will be required to complete a Basic American Sign Language (ASL) course and Deaf Culture course as part of their employment.

Position Details

Employment Status: Full-Time

Location: Shreveport, Louisiana

Work Arrangement: On-Site

Reports To: Executive Director